Senior Vice President Client Solutions ISS Facility Services
Glenn is the head of ISS’ Client Solutions for North America. He has responsibility for development and implementation of client solutions that drive operations best practices and deliver world class facility services for our clients.
Glenn has experience in high tech facilities with 25+ years working in large Fortune 100 corporations such as Honeywell, Medtronic and Intel. He has been responsible for delivering Lean process improvements in Manufacturing, R&D, and Facilities engineering. While working for Intel, Glenn began developing the Competitive Services Model and Should Cost Process which led to identifying, approving and implementing “Best Known Methods”. As the Global Facilities Strategic Process Manager, he led the successful implementation of these practices globally across all service within the Facility Management resulting in the reduction in excess of $250M out of $2.5B budget. His experience was then sought for delivering Lean FM solutions to organizations such as Wyeth, Toyota, Kraft Foods, Genentech and University of Toronto. Led the San Diego Community College Lean Facilities Initiative which reduced their operational budget for a seven-year expansion plan by $21M out of a planned expenditure of $130M.
Glenn holds a B.S., Chemical Engineering, Colorado State University